CASE STUDY
How STN Ignited FC Cincinnati: An Omnichannel Approach to Uniting a City

Our Role
Content + StrategyRooted in the rich history of the Queen City, FC Cincinnati burst onto the scene with a plan: create a Major League Soccer (MLS) team with an undeniable passion and commitment to elevate Cincinnati. After the team’s inaugural season, FC Cincy wanted to rally the city and cement its spot as a dominant sports franchise in the Greater Cincinnati area.
To achieve their goal, FC Cincy reached out to STN to foster fan engagement through an omnichannel strategy and compelling content, enabling Cincy to build a strong brand identity and become a fan-favorite in the city.
Breaking into Cincy
When FC Cincy came to us with the goal of increasing awareness and fan engagement, we knew we had to position the team as a cultural powerhouse. It was more than becoming an unstoppable force in the MLS, it was about winning the hearts and minds of Cincinnatians.
Our process began with research. We delved into Cincinnati’s rich heritage of sports, art, and culture to help shape the team’s core identity pillars. We asked ourselves: What made Cincinnatians proud? What were they passionate about and what could a relatively new sports team add to their lives?
With that in mind, we developed an existential brand guide detailing FC Cincy’s identity and core values, while also establishing a cohesive brand persona across digital and social.
“That deck you put together was revolutionary” - Creative Director Kaila Pettis in reference to STN’s omnichannel playoff strategy.
From there, the established brand identity helped inform an omnichannel strategic playbook that would maximize FC Cincy’s 2023 playoff run through social, OOH, paid media, experiential marketing, PR, and more.
Legacies are built on moments like these. Our 2023 MLS schedule is here. pic.twitter.com/YKYcdweDV1
— x - FC Cincinnati (@fccincinnati) December 20, 2022
All eyes on Saturday. pic.twitter.com/XcK70tD36a
— x - FC Cincinnati (@fccincinnati) February 23, 2023
The Results
With the playbook as a guide, STN helped FC Cincinnati capitalize on its most critical tentpole moments, including their schedule release, Messi’s arrival in Cincinnati, a kit reveal, their playoff clinch & performance, and more. Our creative team elevated their content production game, delivering dozens of innovative and unique assets, such as the top-performing 2023 schedule release.
PLAYOFFS. OFFICIALLY. CLINCHED. #CincyTilTheEnd pic.twitter.com/yOMqI4JP6W
— x - FC Cincinnati (@fccincinnati) August 31, 2023
Our city. Our bridge. Our River Kit. pic.twitter.com/bMgWxoTcV1
— x - FC Cincinnati (@fccincinnati) February 15, 2023
Just when we thought Fiona and Fritz couldn’t get any cuter. 🤩 pic.twitter.com/6AxOuEPtF3
— x - FC Cincinnati (@fccincinnati) February 15, 2023
Fans couldn’t help but be drawn into the FC Cincinnati narrative, making tens of thousands of additional engagements throughout 2022-23.